Privacy Policy

1. Who We Are

Your Property Search ("we", "us", "our") is a commercial property search service based in the United Kingdom. We help businesses find office space, coworking desks, managed offices, and other commercial premises across London and the UK.

Our website is yourpropertysearch.co.uk. For any privacy-related enquiries please contact us at info@yourpropertysearch.co.uk.

2. What Data We Collect

We collect personal data in the following ways:

• Enquiry forms: Name, email address, phone number, company name, team size, preferred area, and any message you include when you submit an enquiry through our website.
• Analytics: Anonymous usage data including pages visited, session duration, device type, browser, and general geographic location, collected via Google Analytics 4.
• LinkedIn Insight Tag: Anonymised data about visits to our website for the purpose of LinkedIn advertising campaign measurement and audience building. No personally identifiable information is shared with LinkedIn from our website.
• WhatsApp: If you choose to contact us via WhatsApp, your conversation and phone number are visible to us within WhatsApp. We do not store WhatsApp conversations on our own servers.

3. How We Use Your Data

We use the data we collect to:

• Respond to your property search enquiries and connect you with suitable spaces
• Contact you to understand your requirements and provide our free advisory service
• Measure the performance of our website and improve user experience
• Measure the effectiveness of our advertising on LinkedIn and other platforms
• Comply with our legal and regulatory obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests: Processing enquiry data to provide our property search service and follow up on requests you have submitted.
• Consent: For analytics and advertising tracking cookies placed by Google Analytics and the LinkedIn Insight Tag.
• Contract: Where processing is necessary to fulfil a service you have requested from us.

5. Third-Party Services

Google Analytics 4

We use Google Analytics 4 to understand how visitors use our website. Google may transfer data to servers in the United States. We have enabled IP anonymisation. You can opt out via the Google Analytics opt-out browser add-on. Google's privacy policy is available at policies.google.com/privacy.

LinkedIn Insight Tag

Our website uses the LinkedIn Insight Tag, provided by LinkedIn Ireland Unlimited Company. This tag enables us to track conversions, retarget website visitors, and understand the professional demographics of our visitors. LinkedIn collects data including your IP address, device and browser information, and page events. LinkedIn members can control the use of their data for advertising in their account settings. LinkedIn's privacy policy is available at linkedin.com/legal/privacy-policy.

WhatsApp

If you contact us via WhatsApp, the conversation is subject to Meta's privacy policy, available at whatsapp.com/legal/privacy-policy.

Form Submissions

Enquiries submitted through our website are processed by our internal workflow system (n8n, self-hosted) and delivered to our team by email. Data is stored securely and is not shared with third parties except as required to provide our service.

6. Cookies

Our website uses cookies placed by Google Analytics and the LinkedIn Insight Tag. These cookies are used solely for analytics and advertising measurement purposes. You can manage or disable cookies through your browser settings at any time.

7. Data Retention

We retain enquiry data for up to 2 years from the date of submission, or longer if required by law or if a business relationship is ongoing. Analytics data is retained for 14 months in Google Analytics. You may request deletion of your data at any time by contacting us.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@yourpropertysearch.co.uk. We will respond within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us: